Refund policy
What you can exchange Any unworn, unwashed item in original packaging, within 48 hours of delivery, for a different size or color (subject to stock).
Exchange fee A flat 100 EGP courier fee applies to every exchange.
How it works
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Contact us within 48 hours with your order number and the swap you want.
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We confirm stock and schedule the pickup.
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New piece ships once we've received and inspected the original.
Not eligible for exchange
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Sale and clearance items
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Hygiene-flagged items
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Items returned after 48 hours